The refinery places a lot of emphasis on personnel policy, which serves the purposes of effectively managing personnel, developing it, and building a professional team that is unified by shared corporate values. A third of the 500 employees at the Zhanaozen Oil Refinery are young people under the age of 30. Every additional worker at the plant has a higher professional degree. The workers at refineries are 37 years old on average.

The degree to which Zhanaozen Oil Refinery employees are qualified to respond promptly to shifting market demands in order to accomplish the enterprise’s set strategic goals and objectives heavily influences the activity’s success. As a result, one of the top priorities of the Zhanaozen Oil Refinery personnel policy is hiring new employees. The Zhanaozen Oil Refinery introduced rules for competitive selection of personnel, which provide a transparent system for the search, selection, and adaptation of personnel, in order to create an optimal balance of renewal and preservation of the number and quality of employees in accordance with the needs of the refinery.

Candidates for admission must pass the three required stages of selection: testing, a structural unit interview, and a panel interview at the refinery competition committee. The “Electronic Recruiting” information system is used to automate the hiring process and ensure transparency in the flow of resumes at every stage of the hiring process.

An adaptation program that streamlines the process of joining the labor collective, the adoption of established norms of relationships, and aids in mastering the system of professional knowledge and skills has been developed at Zhanaozen Oil Refinery in order to adapt the employed workers. Managers, experts, and workers who are senior to them on the shift have been placed in a personnel reserve, and the process for their internship, training, and certification has been established. The personnel reserve is updated frequently.

The business offers employees training, retraining, and advanced training as part of its personnel development program. The right conditions have been set up for the implementation of the personnel development program: classrooms for theoretical training are available in all of the plant’s workshops and complexes, and the training center is actively involved in the training process. It is also furnished with new tools, cutting-edge teaching aids, multimedia training facilities for technological processes, and computer training facilities.